TIPS FOR ORDERING
3 Days before your event
Deliver Wednesday for Saturday Event
Our Customer Care team calls to verify all orders, delivery dates and flowers. If you are unsure what day to select, pick the best available date you can, and our flower are experts will verify with you.
New Love is a new variety of the long-time favorite Baby's Breath filler. New Love has largest flower buds of all baby breath varieties and the flowers are a brighter white. Stems are 20-30 inches tall and have multiple clusters or sprays or small white blooms with diameter of less than 1/4 inch.
Our baby's breath is packaged in boxes of 6, 12 or 24 bunches and each bunch holds 6-9 stems. There are 2 bunches pictured in the vase above.
When you receive your delivery of fresh greenery and fillers, open the box and check on your order. Take the stems out of the box and remove all packaging. Hold the ends of the stems under running water and trim stems diagonally approx 1 inch from the end. Place your greenery and fillers in clean water from the faucet and add floral preservative (not included). Keep in a cool location, out of direct sunlight. Re-cut stems and refresh water every 1-2 days to maximize vase life.
It is important to select a delivery date for your fillers and greenery that is at least 3 days prior to your event date.
Wedding date on Friday = Recommended delivery date on Wednesday
Wedding date on Saturday = Recommended delivery date on Wednesday or Thursday
Wedding date on Sunday = Recommended delivery date on Thursday
Flowers are shipped via FedEx Priority Overnight delivery or OnTrack. A working telephone number is required for shipping by FedEx or OnTrack. Please make sure to have someone present at time of delivery in case signature is necessary. You will also need someone to be present to check on the flowers and care for them once they arrive.
Please contact FedEx to confirm service availability and estimated delivery time for your area. All deliveries should arrive by 5:00pm on the delivery date you specify, and most packages will likely arrive by 10:30am. If you miss your delivery, contact FedEx directly at 1.800-GO-FEDEX to reschedule.
Please review your shipping address carefully. If you provide the wrong shipping address, we are not responsible for any problems that may result. Any shipping redirects or changes will incur a $10 fee and changes may not be feasible as the delivery date approaches.
The likelihood of you experiencing a problem with your flowers is VERY slim! Bella Wedding Flowers has shipped to over 20,000 brides, florists and event planners with great success. Through experience, hard work and support of our growers, we have established a fantastic track record with 99% customer satisfaction. But we do understand that there is still a lot of apprehension about ordering flowers online, especially when they are for your wedding.
With our 100% Wedding Flower Guarantee, those worries will be gone for good!
1. In the rare case that you receive damaged flowers, we can either re-ship fresh flowers overnight at no cost, or fully refund your money. The choice is yours. Firstly just email us images of the damaged flowers. Then, after talking with us, put them back in the box and set them by your front door and we will arrange for FedEx to pick them up and return them to us. (Please note; If you order arranged wedding flowers that arrived damaged, we will not be able to reship these but can offer a refund for the order amount).
2. Bella’s Substitution Bonus - Any substitutions receive a FREE bonus in stems! If the flowers you ordered are not available due to poor climate, or other natural causes, we will do our utmost best to let you know as far in advance as possible and to find a substitution of similar flowers or colors that are the closest match to the flowers you need. In order to compensate you for your trouble, we will send you additional bonus flowers or upgrade your flower selection at no extra cost. If you are not happy with the substitution options, you may of course simply choose to cancel the order and receive a full refund.
Package contents and prices are based on availability and are subject to change due to weather and market conditions. Please check out our complete Guarantee TERMS & CONDITIONS.